基于SERVQUAL-IPA模型的互联网医院服务质量评价

基于SERVQUAL-IPA模型的互联网医院服务质量评价

Health Development and Policy Research ›› 2021, Vol. 24 ›› Issue (5) : 551-554.

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Health Development and Policy Research ›› 2021, Vol. 24 ›› Issue (5) : 551-554. DOI: 10.13688/j.cnki.chr.2021.210149

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